FAQ

Shipping & Returns

Return & Exchange policy

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

We accept returns within 7 days of delivery.

Items must be unworn, unwashed, and in original condition with all tags attached.

Refunds are issued to the original payment method once the return is approved.

Return shipping costs are the responsibility of the customer (unless the item was defective or incorrect).

Shipping

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Materials & Care

Manufacturing

Crafted in small batches using premium fabrics, each Palm Padel piece is made with meticulous attention to detail, ensuring quality you can feel, and longevity you can trust.

Care Instructions

Machine wash cold, inside out

Gentle cycle with like colors

Use mild detergent

Do not bleach

Lay flat or hang to dry (recommended)

Avoid tumble drying to maintain fit

Cool iron on reverse if needed